Submit Meter Readings   E-Bill   Search   Contact Us
Home » Customer Services » 24-7 Outage Information

Northern Plains Electric Cooperative has one of the highest reliability rates in the electric utility industry. Yet, there are many reasons why even the best utilities experience outages. Storms producing high winds, lightning, icy conditions, fallen trees on overhead lines and vehicle accidents are the most common causes of outages.

If you experience a power outage, first follow two steps:

  • Check your fuses or breakers. Reset any that have tripped off.
  • Check with your neighbors to see if they have power.

Help available around the clock!

To report your outage, call one of these phone numbers: 

  • 800-882-2500 Toll Free 
  • 701-968-3314 Cando
  • 701-652-3156 Carrington
Northern Plains Electric Cooperative || 800-882-2500 || justask@nplains.com
1515 West Main Ave || Carrington, ND 58421-0180 || 609 4th Ave || Cando, ND 58324-0608 || Copyright © All Rights Reserved
Site Developed in part by Basin Electric Power Cooperative